We use advanced remote monitoring and diagnostic tools to support thousands of customers, on an on-going basis saving them time and freeing up their own IT resources.

The maintenance and upkeep of your PCs, notebooks, handhelds and printers requires a considerable investment of valuable time and money. Software updates and patches are released frequently by manufacturers and many companies simply do not have the resources to keep track of the latest critical patches for all of their applications.

Essential Data can make it simple. We cover an extensive list of software installation, configuration, patches for improved management of your desktops.

• Windows
• MS Office
• BlackBerry
• SQL client application
• VPN Clients
• Other applications upon agreement
• Remote Support - via telephone or online, efficiently logging and closing Help Desk tickets with minimal disruption to your business
• Printing

For problems that require an on-site visit, our rapid-response technicians are dedicated to showing up with the right parts and seeing the problem through to the end.

Not only will we solve your IT problems, but our technical experts will alert you to potential problems proactively, recommend security policies and share tips and tools to optimize performance.

By solving most of your problems over the phone, we save you considerable time and money.